Shipping policy

SHIPPING POLICY – ZEVURA

At ZEVURA, we are committed to delivering your export-quality t-shirts quickly and safely.

1. Order Processing Time

All orders are processed within 1–2 business days
Orders are not shipped or delivered on Sundays or public holidays
In case of high order volume, processing may take slightly longer

2. Shipping Rates & Delivery Time

We offer shipping across Pakistan.

Standard Delivery Time: 3–5 business days
Delivery times may vary depending on your location

Shipping charges (if applicable) will be calculated and displayed at checkout.

3. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan.

Payment must be made in full at the time of delivery
Please ensure you provide an accurate address and contact number
Our team may contact you for order confirmation before dispatch

4. Order Tracking

Once your order has been shipped:

You will receive a tracking number via SMS or email
You can track your order through the courier service provider

5. Shipping Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

Courier issues
Weather conditions
Public holidays or strikes

ZEVURA is not responsible for delays caused by third-party courier services.

6. Incorrect Address

Customers are responsible for providing accurate shipping details
We are not responsible for orders delivered to incorrect addresses provided by the customer

7. Failed Delivery Attempts

If delivery fails due to:

Customer unavailability
Incorrect contact details

The order may be:

Cancelled, or
Re-shipped (additional charges may apply)

8. Damaged or Missing Items

If your order arrives damaged or incomplete:

Contact us within 48 hours of delivery
Provide clear photos as proof
We will investigate and offer a suitable resolution

9. International Shipping

Currently, ZEVURA does not offer international shipping. (You can update this later if you expand globally.)

10. Contact Us

For any shipping-related questions:

📧 Email: [zevurapk@gmail.com;]
📍 Address: [HOUSE NUMBER 791/92 SECTOR F2 LABOUR COLONY LANDHI KARACHI]